Pixelforge Tech Pvt Ltd (“PFTPL”, or “we” or “our” or “us”) operates the AstroKiran website, whatsapp business and mobile application (together “Platform”), which enables users in India (“Users”, or “you” and its grammatical variations) to access various astrological and related services.This policy (“Privacy Policy”) governs how AstroKiran collects, uses, shares, and protects the personal information disclosed to us by Users in the course of their usage of the Platform, and forms an integral part of the Terms of Service between AstroKiran and you. Accordingly, you are advised to read this Privacy Policy carefully before accessing the Platform.All words used but not defined herein shall have the meaning ascribed to them in the Terms of Service.
We may collect the following types of information:
Some of the information that we require you to provide on first accessing or registering on the Platform is mandatory and/or essential to the provision of our services to you, and hence if you do not provide such mandatory information, you may not be able to access some of the features of the Platform.It is clarified that in the event you make any payments through the Platform, we will not store any payment or card related information which you may provide in the course of making such payments, such as card number, account number, validity date, expiry date or CVV number.
We use this information to enable your access and use of the Platform, process cash transactions, facilitate your participation in various types of services and events on the Platform, market our Services or products or services of our group companies, affiliates and subsidiaries to You, send you ASK service-related emails and communications, handle support requests, perform internal operations, verify and identify Users and their accounts, measure and understand the effectiveness of the promotions, and advertisements we serve to you and others, personalize the Platform for you, provide you with customer support, and enforce our Platform Policies.
In accordance with TRAI regulations, we would like to inform you that we may reach out to users registered on the National Do Not Call (DND) registry through calls and SMS for essential communications related to our services.
We store your information on secure servers in a controlled environment. We take reasonable measures to protect your information from unauthorized access, use, or disclosure.
We do not share your personal information with any third parties except as follows:
We will retain your information for as long as is necessary to provide you with our services. We may also retain your information for a longer period if we are required to do so by law or if we believe that it is necessary to protect our interests.
For any support or inquiries, please reach out to us at support@astrokiran.com.
You have the right to access, correct, and delete your personal information. You can also object to the processing of your personal information or withdraw your consent at any time.
To exercise your rights, please contact us at support@astrokiran.com.
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure. We cannot guarantee the security of your personal information.
We do not collect any information from children under the age of 13. If we become aware that we have collected information from a child under the age of 13, we will delete that information as soon as possible.
The Platform may use third-party platforms and services, such as Google Analytics, to track and analyze user activity. These third parties may collect information about your use of the platform, such as your IP address, browser type, and pages visited.
If you have any questions about our privacy policy, please contact us at support@astrokiran.com.
We may update this privacy policy from time to time. We will notify you of any changes to this privacy policy by posting them on our website.
We encourage you to review this privacy policy periodically.